BagsAway vs LuggageHero: Luggage Storage Compared

    BagsAway and LuggageHero both let you leave bags at a partner shop or hotel instead of a locker. You book online, drop off and collect when you're ready. The differences are in how you pay, what's included and where each one operates.

    How pricing works

    LuggageHero charges by the hour with a daily cap, plus a one-time service fee per bag. BagsAway prices storage per bag by the hour, and the total is shown before you pay, so a two-hour stop costs less than a full day.

    Protection and cancellation

    Bags are kept at staffed partner shops and hotels, sealed with a security tag, and every booking includes up to $2,500 protection per order. Free cancellation up to 1 hour before your booking. Protection and cancellation terms differ between platforms, so check them at checkout whichever you choose.

    Where each one operates

    LuggageHero has partner locations in cities in Europe and North America. BagsAway covers cities across the United States and Canada, with locations near major stations, attractions and airports.

    Which should you choose?

    • Choose BagsAway for a few hours to a day in a US or Canadian city, when hourly pricing beats a flat day rate.
    • Choose LuggageHero when you are travelling to a city BagsAway does not cover yet.

    In Toronto, BagsAway's location near Union Station & UP Express is about 3 minutes' walk from the station, handy before a train, the UP Express to Pearson or a game at Scotiabank Arena.

    Frequently Asked Questions

    Is BagsAway cheaper than LuggageHero?
    It depends on how long you store. BagsAway charges per bag by the hour, so shorter stops usually cost less. LuggageHero charges by the hour with a daily cap, plus a one-time service fee per bag. Compare the total for your exact times before you book.
    Does BagsAway work like LuggageHero?
    Yes. Both use staffed partner shops and hotels. You book online, show your confirmation at drop-off and collect your bags when you are ready.
    Is my luggage protected with BagsAway?
    Bags are kept at staffed partner shops and hotels, sealed with a security tag, and every booking includes up to $2,500 protection per order.
    Can I cancel a BagsAway booking?
    Yes. Free cancellation up to 1 hour before your booking.
    Where does BagsAway operate?
    In cities across the United States and Canada, including New York, Los Angeles, Miami, Seattle, Toronto, Montreal and Vancouver.